Aussie Broadband Voice Communications
Aussie Broadband Hosted PBX
Business Phone System
Aussie Broadband’s Hosted PBX is a communications package designed for any size business, delivering the features of a high end traditional PBX at a fraction of the price. All PBX hardware is located in the Aussie Broadband secure data centre, which means that you don’t need any PBX infrastructure onsite.
Choosing an Aussie Broadband Hosted PBX solution will give you an affordable start up cost and a flexible phone system that will grow with your business.
Multiple Offices
An Aussie Broadband Hosted PBX offers an affordable enterprise standard phone system for your business. No matter where your offices are or how far apart they are we can provision a hosted PBX for as many offices as you need with as many extensions as you need at each office.
Total Cost of Ownership
The key benefit of an Aussie Broadband hosted PBX solution is the total cost of ownership is reduced through cheaper line rental, cheaper call costs and central management which makes it perfect for business starting and also business that are looking at replacing their phone system with a more cost effective and flexible solution.
Phone Numbers
You can port your existing phone numbers across to Aussie Broadband and we will make them work with your Hosted PBX solution. If you are a new business we can assign new phone numbers to your Hosted PBX solution.
We can also assign a 1300 or 1800 number as your in dial number so that no matter where your customers are in Australia they will only be charged for a local call.
Voice Menus
With an Aussie Broadband Hosted PBX Solution your phones can work the way you want them to work. We can setup voice menus so that your customers call gets to the right place in your organisation quickly and efficiently.
Voice Mail
With an Aussie Broadband Hosted PBX there are two ways in which you can retrieve your voice mail. You can press the voice mail button on your phone handset and listen to the voice mail in the traditional way or you can have your voice mail automatically delivered to your email inbox as an attached .wav file that can be played on any computer.
Financial Benefits
Reduced Up Front Costs
The initial cost of deploying an Aussie Broadband Hosted PBX is substantially lower than a standard onsite PBX
Save on Call Costs
Take advantage of Aussie Broadband’s exceptionally low call costs.
Save on Support
Because the Aussie Broadband Hosted PBX is completely managed by Aussie Broadband support team there is no need to have onsite support that is trained in phone system maintenance.
Scalability
The Aussie Broadband Hosted PBX is easily scalable. If you find that you need more extensions or more lines they can be added very quickly with no hassles.
Operational Benefits
Increase staff productivity
Calls can be distributed to your branch offices, home offices or mobile phones the way you want and when you want.
Keep your existing phone numbers
Port your existing phone numbers across to Aussie Broadband and we can make them work with your Hosted PBX solution.
National Presence
Add a variety of in dial numbers from throughout Australia to offer a national presence.
Support
Our business support is second to none. Our telephone support service is responsive, friendly and skilled. Our telephone support service for corporate products includes:
- Free support for internet, technical issues and connection difficulties
- Fast replacement of faulty modems/routers purchased from Aussie Broadband
- Australia wide 1300 number for access from anywhere in Australia
All Aussie Broadband Staff are Australian residents. No aspect of Aussie Broadband service is outsourced overseas.
Aussie Broadband SIP Trunk
Saving Money by Utilising VoIP Technology
SIP trunking is a business grade voice solution that takes advantage of Voice over IP (VoIP) technology. It is cost effective solution to replace your old fashioned and expensive copper phone lines.
How Does It Work
By implementing an Aussie Broadband digital service that is capable of carrying the number of phone lines you require we are able route all of your phone calls through our premium Cisco network. This service can be integrated with existing SIP based phone systems or used with Analogue or Digital phone adaptors to link with legacy PABX systems.
SIP Trunk Implementation
There are two ways in which a SIP trunk can be implemented.
It can be implemented as a two way service meaning that calls come in via the SIP trunk and also go out via the SIP trunk. This is designed to replace your current copper phone lines. Your existing phone numbers can be ported across to Aussie Broadband to work with your SIP trunk.
It can also be implemented as a one way service. This means that your outgoing calls can be made utilising the SIP trunk and your incoming calls will continue to come in via your fixed phone lines. The advantage to this implementation type is redundancy, if your phone lines fail you can continue using your SIP trunk and if you SIP trunk fails you can continue using your phone lines.
Voice Quality
Our SIP trunk product runs on a dedicated service which means that there is no other traffic on the service that could potentially interfere with the voice quality. The voice quality on a SIP trunk is as good if not better than a copper phone line. We also put Quality of Service (QoS) on the link so that each call gets a suitable amount of bandwidth to it self. All calls using Aussie Broadband VoIP technology stay on our network; this means that they never get routed out onto an internet connection where QoS is not applied.
Cost Effective and Flexible
SIP line rental is less expensive than copper phone lines, call costs are less expensive over Aussie Broadband SIP because we utilize VoIP technology on the Aussie Broadband network.
It is very easy to add or remove SIP lines from your service. If you find that your call volume has increased in most cases we can add another line to your service in less than an hour also if your business moves address it’s much easier to move a SIP trunk than it is to move multiple copper phone lines.
Benefits of Aussie Broadband SIP trunk
- Reduced line rental costs
- Corporate grade service levels
- Check your call records online
- Add one line at a time – no forced bulk purchase
- Substantially lower call costs
- Easy to move your SIP trunk with your business
- Convenience of one bill for all Aussie Broadband products
- Keep your current phone numbers
Aussie Broadband Fixed
Business Phone
Aussie Broadband can manage all your fixed phone services for you, providing a One Stop-Shop and a single point of contact for all your communication needs.
- Low cost every day rates
- Great customer service
- Single Bill
- Standard Phone and Fax
- 1300/1800 inbound service numbers
Other Products
Our other products include: